Please be aware that repeat prescriptions need to be ordered each time you need them, they do not print automatically. Your medication being put on repeat prescription means the doctor is happy for you to have several issues without the need for you to speak to a doctor first. To prevent errors, we DO NOT accept prescription requests over the phone. Requests take 48 hours to process this is excluding weekends and banks holidays.
Ways to order your repeat prescriptions.
·Hand in your request to the surgery, you can either ask reception to print the right-hand side of your prescription and tick the item/s needed. You can also write your name, date of birth, the item/s you require and any specified pharmacy on a piece of paper and give it to the receptionist.
·Email your request through to Prescriptions.W97060@wales.nhs.uk, please send an email including your name, date of birth, item/s your require and any pharmacy you may want your prescription sent to.
·Online you can request your medication through the NHS Wales app if you haven’t signed up yet please go onto the following website to do so https://app.nhs.wales/login
·Pharmacy your local pharmacy can order your prescriptions for you, you must set this up with them first then make the surgery aware so we can add that information onto your prescriptions.
If you have any queries regarding your prescriptions, please call the surgery between 11am-12pm Monday- Friday or 3pm-4pm Monday-Thursday to speak to our prescriptions clerk.
